At Southern Glam Monogram we create products that are made to order and personalized to your exact specifications. Please make sure that you are happy with your personalization and custom requests. We only accept returns if the product that you received is defective or if there is a mistake on our end. If the product you received is defective or there is a mistake please contact us within 3 days to arrange for your order to be redone and shipped to you.
Cancelled or modified orders - notify us as soon as possible! We will do everything we can to assist you. If the order has been shipped we will not be able to cancel or modify the order.
Credits to credit cards may take approximately two weeks from the time of notification.