Since the majority of our products, including all graphic tees, are custom made specifically for your order, all sales are final. We do not stock pre-printed items; every piece is made-to-order, ensuring a unique product just for you. Once a design, whether monogrammed or not, is applied to a garment, it cannot be undone or reused. We start with blank garments and personalize them in-house based on your order.

Because of this custom process, we are unable to accept returns. We offer a wide variety of options to help you create the perfect item, and we want to make sure you're completely satisfied with your choice. To ensure the best fit, please carefully review the size charts provided, and double-check all details—especially sizing and monogram info—before completing your purchase.

If the product you received is defective or if there’s a mistake please contact us within 5 business days to arrange for your order to be redone and shipped to you. The new item will be shipped within 7-10 business days.

Cancelled or modified orders – If you need to cancel or modify your order, please contact us within 24 hours and we’ll do everything we can to assist you!

If you have any questions or need assistance before placing your order, don't hesitate to reach out to us at contactus@southernglammonogram or 888-503-8463. We’re happy to help!